Managed Services

Let us take care of your cloud adoption so that you can focus on what you do best. 

Currently, 80% of businesses operate in the cloud. This figure is on the upswing, too, because using cloud-based software comes with numerous benefits: reliability, predictability, lower upfront costs, and reduced setup time, to name a few.

 

With our Managed Service Providers (MSPs), we will make your transition to the cloud both easy and quick, allowing you to accelerate your business in no time. Teaming up with MSPs, we provide a wide range of valuable services, from migration support to operations management.

 

Take advantage of our unified managed services today.

Reliability

With a third party team devoted to eliminating network latency and installing frequent upgrades, there is a better guarantee that you’ll always be able to access your platform.

Reduced Setup Time

Pre-installed, pre-configured software allows users to start training on day one.

Predictability

With OPEX business expenditures, even long-term costs become more predictable. The solution is scalable, so you can add more users according to your budget and project load.

Low Upfront Costs

A subscription model translates to low startup costs, because you don’t need expensive, powerful GPU servers.

Managed Service Offerings

ESSENTIALS
  • 8 X 5 support with 24hrs response
     

  • Basic IT support (patching, updates, configuration management, identity management)
     

  • 30-day backup
     

  • Proactive infrastructure monitoring and alerting
     

  • Monthly health reports and dashboards
     

  • Basic anti-virus and anti-malware support

ADVANCED
  • 24 X 7 support with 1 hour response times
     

  • Shared TAM and architect support
     

  • Basic IT support (patching, updates, configuration management, identity management)
     

  • Unlimited backup, self-serve point-in-time restore
     

  • Proactive infrastructure, DB and app monitoring and alerting
     

  • Advanced threat analytics, anti-virus and anti-malware support
     

  • Real-time health reports and dashboards

PREMIUM
  • 24 X 7 support with 15 min. response times
     

  • Direct access to L3 support
     

  • Dedicated TAM and architect support
     

  • Unlimited backup, self-serve point-in-time restore
     

  • BCDR SLA – 15 mins RPO, 1 hr RTO
     

  • Proactive infrastructure monitoring and alerting
     

  • Proactive capacity planning, performance and cost optimization
     

  • Deep Security (WAF, DDoS, Threat analytics, anti-virus, anti-malware, email and web protection)
     

  • Proactive runbook authoring
     

  • Advanced operational intelligence and custom dashboard on usage, performance, governance, and cost

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