We value your privacy. This Privacy Statement serves as an explanation about what personal data RIB might process, how and for what purpose that RIB process it. The RIB products mentioned in this statement includes RIB’s cloud-based software, cloud services, and other related services for the usage of the cloud based software. Please read this statement carefully. This statement applies to your interaction with RIB products.
Please note that the functionality of our products and website may be limited if cookies are not accepted.
We are pleased that you are visiting our products and website and thank you for your interest.
The controller in charge for data processing on products and website within the meaning of the General Data Protection Regulation (GDPR) is RIB Software GmbH, Vaihinger Str. 151, 70567 Stuttgart, Deutschland, Tel.: +49 711 7873-0, Fax: +49 711 7873-88204, E-Mail: firstname.lastname@example.org. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
The controller has designated an external data protection officer for products and website. He can be reached as follows: email@example.com
Websites use SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.
We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is RIB Software GmbH, Vaihinger Str. 151, 70567 Stuttgart, Deutschland, Tel.: +49 711 7873-0, Fax: +49 711 7873-88204, E-Mail: firstname.lastname@example.org. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
The controller has designated an external data protection officer for this website. He can be reached as follows: Lars Nöcker, datenschutz[at]rib-software.com
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.
When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:
Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you came to the page
Operating system used
IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit. We work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). You will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following sections. Please note that you can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Please note that the functionality of our website may be limited if cookies are not accepted.
In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration. The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.
Sending the e-mail newsletter to existing customers. If you have made available your e-mail address to us when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our product range by e-mail. Pursuant to § 7 para. 3 UWG, we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising pursuant to Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning. For this you only have to pay the transmission costs according to the basic tariffs. On receiving your objection, the use of your e-mail address for advertising purposes will cease immediately.
For the processing of your order we work together with service providers, who support us completely or partly in the execution of concluded contracts. Certain personal data is transferred to these service providers in accordance with the following information. The personal data collected by us may be passed on to the transport company commissioned with the delivery within the framework of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment processing. If payment service providers are used, we explicitly inform you of this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.
Use of Youtube Videos
This website uses the Youtube embedding function for display and playback of videos offered by the provider Youtube, which belongs to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback of embedded YouTube videos is started, the provider sets "YouTube" cookies in order to collect information about user behavior. According to indications from Youtube, the use of those cookies is intended, among other things, to record video statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website.
This may trigger further data processing beyond our control.
Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. Further information on YouTube data protection can be found in the provider's data protection statement at: www.google.com/policies/privacy/
Google AdWords Conversion Tracking
You can permanently deactivate cookies for advertising preferences by blocking them via a respective setting of your browser software or by downloading and installing the browser plug-in, available under the following link:
Google (Universal) Analytics
As an alternative to the browser plug-in or for browsers on mobile devices, please click on the following link in order to set an opt-out cookie which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain.Ifyou delete your cookies on this browser, you must click again on this link):
deactivate Google Analytics
Usage of wiredminds
We use products of wiredminds GmbH (www.wiredminds.de) for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. We and wiredminds employ cookies and/or Web beacons (also known as tracking pixels) on this Web site. We transfer the data we collect about you, which may also include personal data, to wiredminds or wiredminds gathers this data directly. wiredminds is entitled to use information that you leave behind by visiting our Web sites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this Web site without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time.
Our website uses Google Maps (AP’I) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (country) maps in order to display geographical information visually. Using this service will show you our location and will make it easier for you to find us. When you access the sub-pages that contain the Google Maps map, information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers in the United States. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles. If you want to do so, you must contact Google to exercise this right.
Right of access by the data subject pursuant to Art. 15 GDPR
Right to rectification pursuant to Art. 16 GDPR
Right to erase (“right to be forgotten”) pursuant to Art. 17 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to data portability pursuant to Art. 20 GDPR
Right to withdraw a given consent pursuant to Art. 7 (3) GDPR
Right to lodge a complaint pursuant to Art. 77 GDPR
IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS. IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.
RIB will collect data that you have provided to it, and the statistical data generated from that your interaction with RIB and usage of RIB products. Some of the data are directly provided by you, while some are collected by us from your usage. What data we collect depends on the environment you interact with RIB, the choices you made, including your privacy setting and what product that you are using. We might collect your data from third-party as well.
If you are representing an organization that are using RIB enterprise products, like schools or companies, please refer to the enterprise part of this statement, to understand how we process your data. If you are an end user of RIB products that is provided by a group, please refer to the products provided by your organization part of this statement for more information.
You can make different choices on what technology you are using and what data you are sharing with us. You can always refuse to provide your personal data when we request. Many of our products needs you to provide some personal data in order to serve you well. In some case, if you choose not to provide data that are needed for a specific product or function, then you would be unable to utilize that product or functions. Also, if we need to collect personal data according to a law or rule, or need to sign a contract with, or perform obligations under a contract to you, but you are not providing the data, then we cannot sign the contract. If this includes the product that you are currently using, then we might suspend or cancel your right to use it. In such situations, notices will be delivered to you. If it is not mandatory to provide data, if you choose not to share your personal data with us, then you cannot access functions that require such data to be provided (e.g., customization).
RIB uses data that we collected to offer you a satisfactory interactive experience. The typical purposes of us using the data only to carry on the business and deliver the products offered by your enterprise. That means that the processor uses the data e.g. to improve the user experience and to adapt the products. Data may also be used to communicate with the customer, e.g. to inform the customer of security conditions and product information.
To achieve such goals, we will combine data that are collected from different environments (e.g. using two RIB products) or from third parties, to provide you with a more seamless, consistent, and personalized experience.
The processing that we conduct includes automatic processing and manual processing. Automatic processing usually will be aided by manual processing. To build, train the automatic processing method and increase its accuracy, we would manually check some of the prediction and infer it produces, according to the fundamental data it relies on. For example, we manually check the samples of voice data used for identification, to improve our voice assistance like translation or chat robots.
If you are using an account of your organization to access RIB products, the work accounts, the organization could:
If you cannot access your work account, then when you login RIB products, you might not be able to access such products or related contents, including products and contents you get for yourself.
Many RIB products are supplied to organizations like school or companies. Please refer to the enterprise part of this statement. If your organization provides you the authority to access RIB products, then you must comply with your organization’s policies. You shall submit the privacy inquiry request to your organization administrator, including request to exercise data protection rights. Your organization’s privacy or security policies may differ from the polices explained in this statement, RIB has no responsibility on your organization’s privacy or security policies.
When using RIB products provided by your organization, RIB’s processing of relevant personal data is subject to the contracts between RIB and your organization. RIB processes your personal data to provides you and your organization its products, and conduct business operations, as stated in enterprise part. If you have any questions on RIB processing your personal data to provide the product to your organization, please contact your organization.